Here at SIGNSNPRINT.com, we know that it can be complicated to make that bound in ordering print and sign products offered online at www.SIGNSNPRINT.com, therefore, we want to take the worry out so that you can focus on creating great print and sign products with our amazing deals! Please note that due to the nature of printing, we cannot print every color available. We do not color match; therefore, we offer print industry's standard phrase of respectable color and will make every rational effort to print your product as close to the colors you have provided as possible. SIGNSNPRINT.com will correct errors of improper cutting, print quality, color and print shift or printing delays. As a customer, you are responsible for submitting print ready files. This includes full bleed to your press-ready digital files by adding 0 .1" dimension for business cards, postcards and rack cards, add 0.125" for all other products. All file formats must have a minimum of 300 dpi (dot per inch) resolutions. All color artwork and/or images must be provided in CMYK (cyan, magenta, yellow and black) color mode and black & white artworks and/or images must be provided in grayscale. If any issue should arise with the printing of your product, please click here which will direct you to the contact page. From there, click on the QUALITY CONTROL department on the form provided, fill in your contact information (Name, e-mail address, etc.) and describe the problem or issue in as much detail as possible.